Where do you ship?

We ship anywhere in India.

What day will my order ship?

Orders usually are processed and shiped within 24 weekday hours of ordering. Your order ships directly from our warehouse. Some orders may be delayed due to a temporary shortage of a specific size. Rest assured we will be working hard to get those items through production and on their way to you as fast as possible. 

On what basis is the shipping price decided?

Shipping prices are decided by the measurements of the product as well as the delivery location. The price varies from ₹40 to ₹70.

What carrier do you use for shipping?

We generally use shiprocket for shipping purpose.

Do you offer free shipping?

We offer free shipping on orders of 499 or more

What is your return policy?

At Popballs, we do our best to ensure that you are completely satisfied with our products. You have 3 days to return an item from the date you received it. And we are happy to issue a full refund based on the conditions listed below:

Full Refunds Possible If:

you received a defective item; the ordered item(s) is past its expiry date.

Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.